Helen M. Mitchell
Eagleville, PA 19403-1732
E-mail: helen@helenmitchell.com       


Highly accomplished, self-motivated communications professional with extensive corporate experience in content development, information mapping and publication, project coordination, technical/marketing writing, proofreading/quality assurance and graphic design/layout.

Actively seeking a career opportunity with a strong and growing company that will allow me to assist in the continued improvement of the organization using my business experience and skills while allowing me to expand my knowledge and professional development.

Outstanding project management, from needs assessment, information mapping and content development to publication of materials.
Customer-focused attention to detail at every stage of a project.
Strong work ethic, time management and organizational skills.
Clear communication of complex ideas and technical jargon through language and visual aids geared toward users at multiple levels of the organization.
Ability to quickly become subject matter expert in my area, learn new software programs and assess/adapt to a company’s procedures.
Flexibility for working independently or in a team environment.
Expert technical and creative skills using major software programs including: Adobe CS 2-6, InDesign, Illustrator, Photoshop, Acrobat, Word, Excel, PowerPoint, Access, Dreamweaver, Quark and more.
Experience using database systems and linking up to other programs.
Coordination with outside vendors for translating into foreign languages, and print / web publication of materials.
Effective use of professional design to drive message to target audience in voice and style of the company.

Career Accomplishments
Manage and balance day-to-day and project workloads from content development to publication of print, web and multimedia presentations.
Collaborate with individuals inside and outside of an organization to successfully plan, analyze and execute assigned projects.
Develop and incorporate product line, company branding and legal disclaimers into materials as required.
Develop and nurture customer relations within the company and with outside vendors and agencies.
Lead individuals and teams with clear communication and respect.
Transform thoughts and ideas into viable print and/or electronic messages and graphics that customers will use to understand and/or purchase products and services.
Construct technically accurate and creative files using the current industry standard software.
Assure quality and accuracy of print and electronic files, presentations and materials, adhering to budget and deadline obligations.
Coach, mentor and train staff to follow procedures and company design style as required.

Professional Experience

Bioclinica Audubon, PA     2013–present
Technical Writer, Software Documentation

SEI (contract position) Oaks, PA     2013
Communication Specialist | Technical Writer

Lutron Electronics Coopersburg, PA     2010–2012
Communication Specialist | Technical Writer

Dorman Products, Inc., Colmar, PA     2003–2009
Communication Specialist | Graphic Designer

BOSS Staffing and Freelance Graphic Design, Montgomery County, PA     2001–2003
Graphic Designer | Communication Specialist

Merck and Co., Inc., West Point, PA     1999–2001
Communication Analyst

Advantage Staffing and Freelance, Montgomery County, PA     1996–2000
Graphic Designer | Production Artist

KAR Printing, Norristown, PA    1995–1996
Communications Specialist

U.S. Healthcare, Blue Bell, PA     1989–1995
Communications Specialist

Philadelphia School of Printing and Advertising , Philadelphia, PA
Graduated 1987

References and Full Portfolio Review
Available upon request

updated: 1-18-16 11:22 AM ET

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Call 484.429.8477 or e-mail me at helen@helenmitchell.com